We are Peak Potential.World, a membership-based platform offering a range of personal and professional development products and services. Our mission is to help individuals and businesses unlock their highest potential through transformative content and experiences.
You can contact us by emailing our Support Team at support@peakpotential.world or by writing to us at Peak Potential, 172 Broughton Road - Unit 1, Crewe CW14NR, Cheshire, England.
You can find details about our products, services, and membership offerings on our website at www.peakpotential.world or by contacting our sales staff before you place an order. We will also confirm key information in writing once you place your order.
Business customers may have different rights compared to consumers. For instance, business customers cannot cancel their orders and have limited rights regarding compensation for losses caused by us or our services. If any term applies exclusively to businesses or consumers, we will make this clear. You are considered a business customer if you are purchasing services for use in connection with your trade, business, or profession.
For business customers, these terms constitute the entire agreement between us. By placing an order, you acknowledge that you have not relied on any statements, representations, or promises outside of what is set out in these terms.
Once we receive your order for any membership or services, we will send you an initial confirmation followed by a formal acceptance and payment details within 24 hours. At this point, a contract between you and Peak Potential.World is created.
You will be assigned an order number to reference in any communication regarding your order.
We reserve the right to reject orders, for instance, if we are unable to verify your age (for age-restricted products), you are located outside our delivery areas, or if there has been a pricing error. If your order is rejected, we will notify you as soon as possible and refund any payments made.
Payments are processed when we accept your order and will recur at intervals as explained during the ordering process. We accept Visa, Mastercard, and American Express.
All prices listed on our website are exclusive of VAT, which will be added at the applicable rate during checkout.
If we discover a pricing error, we will notify you before processing the order. If the correct price is lower, we will charge you the lower amount. If the correct price is higher, we will ask for your confirmation before proceeding.
Interest may be charged on late payments at a rate of 4% above the Bank of England base rate.
For business customers, there are no set-off rights, meaning full payment is required without deductions or counterclaims unless required by law.
We will provide access to your membership or services as soon as your subscription is confirmed, continuing until the subscription period expires or you terminate the contract as outlined in our cancellation policies.
If a delay occurs due to factors beyond our control, we will notify you as soon as possible. While we do our best to minimize delays, we are not liable for any losses incurred due to such events.
If you wish to make changes to your order, please contact us. If the changes are possible, we will inform you of any adjustments in pricing or supply terms. If not, you may have the option to cancel the contract.
Peak Potential.World retains all intellectual property rights in the content provided through our services.
You may not print, share, or redistribute any part of the content without our explicit permission.
Unauthorized copying or sharing of our content will result in the termination of your access to the platform.
As a consumer, you have the legal right to change your mind within 14 days of your order confirmation and receive a full refund, excluding digital products you have already started downloading or streaming.
You may terminate your ongoing membership or subscription according to the terms provided during the order process. Contact our Support Team for assistance.
If you experience any issues with your service, contact us immediately. We will ensure compliance with applicable consumer protection laws and offer remedies such as repairs, replacements, or refunds where necessary.
We may make changes to our products or these terms to reflect updates in legal and regulatory requirements.
If significant changes are made, we will notify you in advance and provide the option to terminate your contract.
We may temporarily suspend services for updates or technical issues. If the suspension lasts longer than 28 days, we will adjust your billing accordingly.
If we decide to stop offering a product or service, we will provide at least 5 days' notice and issue refunds for any pre-paid but unused services.
We may terminate your contract if you fail to make timely payments or provide required information. You will be notified in advance if this occurs.
Our liability is limited as outlined in these terms. We are not responsible for business losses or any indirect damages caused by our services.
We use your personal data in accordance with our privacy policy, which can be found at www.peakpotential.world/privacy.
Our Customer Service Team will handle any disputes or complaints. Consumers may also opt for alternative dispute resolution or take legal action in accordance with English law.
We may transfer this contract to another provider. If you are a consumer and unhappy with the transfer, you can terminate the contract within 7 days of notification.
These are the core terms and conditions governing your relationship with Peak Potential.World. For any further questions, please reach out to our Support Team.